Shipping policy

Shipping Policy for Vonyx Gymwear

Thank you for shopping with VONYX Gymwear! We are committed to providing high-quality gymwear and ensuring your order reaches you as quickly and safely as possible. Please review our shipping policy below for all the details regarding your order.

Processing Time

Orders are typically processed within 1-3 business days, excluding weekends and holidays.

You will receive an email notification with tracking information once your order has been shipped.

Shipping Options and Delivery Times

We offer the following shipping methods:

 

Standard Shipping

Delivery time: 3-5 business days

Shipping cost: Free on orders over £59 (or a flat rate of £3.99 for orders under £50)

 

Expedited Shipping

Delivery time: 1-3 business days

Shipping cost: (varies based on location)

 

Please note: Shipping times may vary depending on your location and any unforeseen circumstances such as weather or carrier delays.

 

International Shipping

We currently offer international shipping to select countries.

International shipping rates will be calculated at checkout. Delivery times may vary based on location and customs processing times.

Please note: Customs duties and taxes are the responsibility of the customer and may be charged upon delivery depending on your country’s regulations.

 

Order Tracking

Once your order has shipped, you will receive an email with tracking information.

You can also check the status of your order by logging into your account or visiting the “Track Order” page on our website.

 

Shipping Address

Please ensure that your shipping address is correct at checkout. We are not responsible for lost packages due to incorrect or incomplete address information.

If you need to make changes to your shipping address after placing your order, please contact us as soon as possible at support@vonyxgymwear.com.

Lost or Damaged Items

In the rare event that your order is lost or damaged in transit, please contact us immediately at support@vonyxgymwear.com. We will work with the carrier to resolve the issue and ensure your order reaches you as quickly as possible.

Additional Information

Business days are Monday through Friday, excluding holidays.

We currently do not ship to PO Boxes, APO/FPO addresses, or some international locations. Please check the shipping availability for your location during checkout.

If you have any questions or concerns about shipping, please don’t hesitate to reach out to us at support@vonyxgymwear.com. We're here to help!

Thank you for choosing VONYX Gymwear – we hope you love your new gear!